PO Box 262
China Spring, TX 76633
ph: 254-836-5314
alt: 254-744-2779
tom
Frequently Ask Questions
about Lawn Care
Frequently Asked Questions about Lawn Service
When does our contract end? There is no contract with us. Your service will continue from season to season unless you inform us you would like to cancel your service. We do however have a 4 cut minimum. Cancellations before the 4 cut minimum are subject to a $30 cancellation fee.
What about skipping a cut? All of our weekly clients may skip up to 2 times per season with 24 hours notice. Unfortunately we do not offer non-weekly clients a skip option. If a client fails to notify us by 12pm the business day before scheduled service they will be serviced and charged accordingly.
How do I cancel? Simply call or E-mail us by 2pm the business day before your next service or you will be serviced and charged accordingly. If you have not fulfilled your 4 cut minimum commitment, you will be charged a $30 cancellation fee.
How many mows per year? We begin mowing all clients’ lawns approximately the last week of March and continue until the first week of November. Weekly clients will have their lawns cut approximately 32 times and bi-weekly clients approximately 16
What height is my lawn cut? We cut all lawns at 2.5"-3", depending on when we start service. During summer months we may raise our heights 1/2" at our discretion. We will not adjust the cutting height of our mowers between each property.
When do you mow? Our crews begin mowing at 7am and finish by dark. We generally arrive around the same time every week unless we add new customers.
What about rain? If it rains on the day you are schedule, we will reschedule your mow to the following day.
Do you provide other services? Yes we do! Please contact us is your are needing additional services
What if I lock my gate? If you have a gated area, we ask you leave the gate unlock on scheduled mowing days. If we arrive and cannot access a gated area, we will cut what we can and you will still be charged full price.
What if I have a dog or pet? We ask that you keep your pet inside on mowing day. We will not mow in an area where a pet is present.
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PO Box 262
China Spring, TX 76633
ph: 254-836-5314
alt: 254-744-2779
tom
